Service Agent Application
TERMS AND CONDITIONS
Pinnacle Sales Group provides professional sales, logistics, warranty support and other marketing services for manufacturers of fine Kitchen, Bath and Outdoor Living products. We have partnered with a select group of innovative manufacturers to provide a comprehensive range of products, services, training and support to all levels of the Premium Luxury market.
Guidelines
- Pinnacle’s standard labor rate is $90.00 per
- Trip charge requires prior
- We understand this rate varies throughout different parts of the Nation.
- Please obtain authorization if rate needs adjusted by calling us at: 844-477-4832.
- Repairs
- If more than 2.0 hours is required, please obtain
- Recovery and Evacuation charges are included in your labor
- Parts
To order call: 844-477-4832 or email: service@pinnaclesalesgroup.com
- Non-warranty parts are available; freight will
- Warranty parts will ship at no cost; free
- Typically warranty parts do not need returned, if they do a call tag will be provided.
- Technical Support
- Technical Support can be reached by calling us at: 844-477-4832
- We will do our best to always provide details on the service authorization.
- Typically included is the service manual and part details.
- Invoicing
Please submitted via email: service@pinnaclesalesgroup.com Include:
- Service Authorization Ticket Number
- Model / Serial Number
- Notes regarding initial complaint, condition upon arrival, diagnostic, and action taken.
- Payments
- Payments by check or credit card, your
- Checks are printed weekly, on Friday.
- Be Passionate
- Treat others as you would want to be treated.
- Represent us and our manufactures in a professional manner.
- Let us know how we can help and if there is something we can improve on.
- Certificate of Insurance
- Must have active COI on file.
Please contact us if you have any questions.
844-477-4832