Service Agent Application

Service Agent Application

  • Please fill this form out in its entirety to be considered by Pinnacle to be added to our Authorized Service Agent list.
  • Please let us know what types of Appliance you can work on for us:

  • Drop files here or
    Accepted file types: jpg, png, pdf, jpeg.


Pinnacle Sales Group provides professional sales, logistics, warranty support and other marketing services for manufacturers of fine Kitchen, Bath and Outdoor Living products. We have partnered with a select group of innovative manufacturers to provide a comprehensive range of products, services, training and support to all levels of the Premium Luxury market.


  1. Pinnacle’s standard labor rate is $90.00 per
    • Trip charge requires prior
    • We understand this rate varies throughout different parts of the Nation.
      • Please obtain authorization if rate needs adjusted by calling us at: 844-477-4832.
  1. Repairs
    • If more than 2.0 hours is required, please obtain
    • Recovery and Evacuation charges are included in your labor
  2. Parts

To order call: 844-477-4832 or email:

  • Non-warranty parts are available; freight will
  • Warranty parts will ship at no cost; free
    • Typically warranty parts do not need returned, if they do a call tag will be provided.
  1. Technical Support
    • Technical Support can be reached by calling us at: 844-477-4832
    • We will do our best to always provide details on the service authorization.
      • Typically included is the service manual and part details.
  1. Invoicing

Please submitted via email: Include:

  • Service Authorization Ticket Number
  • Model / Serial Number
  • Notes regarding initial complaint, condition upon arrival, diagnostic, and action taken.
  1. Payments
    • Payments by check or credit card, your
    • Checks are printed weekly, on Friday.
  2. Be Passionate
    • Treat others as you would want to be treated.
    • Represent us and our manufactures in a professional manner.
    • Let us know how we can help and if there is something we can improve on.
  3. Certificate of Insurance
    • Must have active COI on file.

Please contact us if you have any questions.